Admin Assistant

Transcom Worldwide Philippines Inc

Mandaluyong City, Philippines

Last shared 204 days ago

Job Details

Experience

1 - 2 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

BPO/ KPO Customer Service
Job Description
Responsibilities:
Administration
  •  To carry out general administration tasks (preparing e-mails and letters, filing, correspondence etc.).
  •  To maintain confidentiality at all times and secure files and documents as appropriate.
  •  To perform special projects and/or other administrative functions to support the business as assigned or proactively performed.
  •  Will act as an assistant to the Site/Operations Director.
Additional Specific Duties & Responsibilities:
  •  Promote TransVision objectives.
  •  Conduct yourself in a manner consistent with the values of the organization.
  •  Implement and respect TranscomWW standard practices.
  •  Enjoy being flexible in a fast changing environment.
  •  The principle of service and support is one of your internalised values.
Skills Requirements:
  • Have excellent communication skills - both written and verbal.
  • Be able to compose reports and business correspondence.
  • Have advanced technical skills with MS Office (Photoshop, Excel, Powerpoint).
  • Be able to maintain confidentiality at all times.
  • Have strong time-management and organizational skills and demonstrated ability to handle multiple tasks & assignments simultaneously.
  • Be able to use own initiative and work without supervision.
  • Have excellent attention to detail, follow through ability.
  • Demonstrate good judgment, tact, and diplomacy when interacting with other employees, managers and/or customers.
  • Be able to manage a heavy workload and work fast.
  • Must have pleasing personality.
  • Must be shift flexible
  • Candidate must possess at least a Bachelor's/College Degree , any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Clerical/Administrative Support or equivalent.
  • Full-Time position(s) available.
Company Description
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We have 30,000 customer experience specialists spread out at 70 contact centers across 28 countries, delivering services in 33 languages (including Filipino) to over 350 international brands in various industry verticals.

Transcom is a global employer in an industry that depends upon strong, resourceful, talented people. We are where your customers are.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Mandaluyong, Iloilo and Bacolod.

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