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Amazon - Hiring For Quality Expert in Chennai

Amazon Development Centre (India) Pvt. Ltd.

Job 3 - 6 years Fill 66 Chennai (Tamil Nadu)

Job Title: Quality Expert

Job Location: Chennai

Core Responsibilities

  • Measure catalog quality from process aspects and trigger the defects patterns for Systemic fix
  • Conducts regular audits of activities related to functional area and educates the team on quality errors
  • Performs quantitative analysis of key process indicators to identify opportunities for process improvement
  • Uses data to drive decisions related to operational issues and highlights issues to be corrected.
  • Responsible for providing support for data collection, preparing reports, and where appropriate pushing back & realigning expectations to multiple stakeholders
  • Monitoring & Coordinating E2E Catalog Quality improvements
  • Responsible for effective planning and execution for on-boarding the new task without impacting quality.
  • Conducting Weekly meeting with process owners to drive the Quality improvement actions and piloting the solutions
  • Managing CAPA for the quality Issues
  • Root cause analysis and contribute to write correction of error ( COE)
  • Proactively identify the defects in the process and suggest solutions to prevent the defects
  • Experienced in training and mentoring the process associates
  • Owns goals and targets for QA such as defect reduction and catalog quality improvements and manages escalations for predefined tasks
  • Executes process-wide priority projects to improve operations performance in association with the operations team

Eligibility Criteria

  • Graduation from any discipline (Mandatory)
  • Work Experience: 3 Years (Min) 6 Years (Max)
  • Minimum of 2 years of successful audit experience in manufacturing/service/product quality.
  • Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
  • Flexible to work in shifts (including night shift), weekends, and overtime as per business requirements and subject to statutory norms
  • Proficient in Excel

Preferred Qualifications

  • Hands on experience in FMEA & Statistical tools
  • Experience in 7 QC Tools
  • Experience in creating SQL & Python queries

Additional Information:

Shifts: Rotational Shifts including night shift (The shifts are decided purely based on the business requirement)

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)

Candidates should have all the below documents and should be share the soft copy of documents during final level of interview process.

  • Educational Document - Degree Certificate / Provisional Certificate / Consolidated Mark Sheet
  • Employment Document - Relieving letter / service letter from all the previous companies and last three months' pay slip

Kindly apply on this job posting if you interested and (Only) the shortlisted candidates will receive an email for the initial online assessment from

Note: - All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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