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Area Collection Manager (Microfinance) - WB

Jana Small Finance Bank

Job 3 - 8 years Fill 66 Kolkata (West Bengal)
Openings for the position of Area Collection Manager (Microfinance) - WB Location - Amtala, Diamond Harbour, Joynagar and Baduria. Vacancies : 4 Team handling role (manager a team of min. 8 Collection Executives) Team handling experience MUST Collection background MUST preferably Microfinance background Minimum graduate Roles and Responsibilities: Responsible for collection efficiency and cost of collections for the assigned areaResponsible to track & control the delinquency of the area (Bucket & DPD wise) and focus on non-startersResponsible to review account allocations and collections targets by bucket to agencies/ in house teamMaintain log of all assigned collection staff and do regular follow up with default customers and support field staff on problematic casesEnsure that the collection agencies and executives adhere to the Collections policy and Code of Conduct laid down by JFS from time to timeDaily review of Agency Collectors and C&RO for fixing their productivityEnsure that there is adequate Feet on Street availability area-wise/bucket-wise/segment-wiseResponsible to identify and manage training needs for the executivesInvolved in coordinating and liasoning with legal team to ensure legal tools are used wherever requiredBuild relationships with key clients to ensure timely collections are madeIdentify suitable tactics or strategies for timely collectionsEnsure timely reporting of Fraud cases identified at ground to FRM team/SupervisorsAdherence to process guidelines for in house/Agency collections
A Fantastic Growth Story From Bangalore - Growing from an NGO to a PAN India NBFC in Micro Finance with over 160% growth.Now moving into Banking with Small Finance Bank with over 230 branches in India

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