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Back Office Executive

Helios Placement Solution

Job 5 - 9 years Fill 66 Gurgaon (Haryana)
Roles and Responsibilities Monitoring of TV, IP phone of all meeting rooms and ensure IT equipment are working fine. Upkeep of PRI lines, ISDN lines, ILL & MPLS fiber layout and connectivity, Telephone handset, Temperature, Power points and etc. End user Support Getting new voice connection, activation of IR Packs, Mobile data updating, SIM Activation, Mobile Data & voice related Network issues. Support to end users for data card and mobile related issues. Follow-up activities with Vendors Communication with vendors related to service bills, Data Card ,PRI ,Mobile , MPLS, Internet, purchase of IT Assets/consumables and their invoices. Communication with vendors for follow up of invoices to be submitted on time to accounts for payment. Service entry sheet and GRN creation on time and to be submitted to accounts. Follow up with finance team for vendor's invoice payment on time. Other miscellaneous IT activities. Ensure smooth running of IT operations. Partner with outsourced vendors, as needed, to provide seamless delivery across the teams.
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