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Blueprism Certified Support Engineer

Hexaware Technologies

Job 3 - 8 years Fill 66 Chennai (Tamil Nadu)
We have openings for BP Certified and experienced candidates for BP L3 Support role should be ready to join within 0-15 days To qualify for the role you must have A minimum of 2-4 years of experience in Blue prism development.Good to have exposure in handling complex multi bot architecture-based projects.Designed at least 4-6 processes end-end with Blue Prism technologyAbility to understand a business process from a workflow diagramAbility to write and review technical designs as and when required.Experience in code changes/releases to production environmentAbility to quickly analyze Incidents which occur in production environment and fix itAbility to deal efficiently with escalations and difficult situations/people under pressureAbility to work in time sensitive and stressful situations with ease and professionalismFlexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid changeSuperior organizational skills in planning and prioritizing own workload and initiativesFlexible to work in shifts and on-on call including weekendsGood presentation abilities, both verbal and visualExcellent verbal and written communication skills.Ability to communicate easily with stakeholdersRPA Certified in Blue Prism Added advantage if possess knowledge and experience in extending BP code using the same.Working with SQL Database, writing queries and handling it in codes. Experience in creating and working with Macros.Experience in creating and working on scripts Python, Perl, VB Script etc. Experience in working with ERPs (SAP or other primary ERP systems), CRM (Customer Relationship Management) University degree in IT or business or equivalent.Overall 4-6 years of experience which includes development and support experienceIdeally, youll also have Blue Prism Support experience.Working in a virtual team environment across multiple time zones Knowledge and exposure to IT Infrastructure, Network technologies and access management within enterprises.Exposure to Windows server / Desktop maintenance and troubleshooting.Knowledge of technical considerations and best practicesExperience in handling Incidents and Changes in ServiceNow or similar Service Management SoftwaresExperience in Interfacing with software vendors, suppliers, and professional services in support of automation software’s.What we look for We love working with people who are passionate about their job and have amazing skills in their area and think that: you’re an expert in the field with highly developed business and interpersonal skills, you’re always ready to face new professional challenges, it’s a role for you.
Hexaware is a leading global provider of IT, BPS and consulting services. The Company focuses on key domains such as Banking, Financial Services, Capital Markets, Healthcare, Insurance, Travel, Transportation, Logistics, Hospitality, Manufacturing and Consumer. Our business philosophy, “Your Success is Our Focus”, is demonstrated through the success we ensure for our clients. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in Application Transformation & Management, Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance, Infrastructure Management Services, Digital Business and Business Process Services. Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification.

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