Branch Manager

Santander Bank

York, United States

Last shared 39 days ago

Job Details

Experience

4 - 7 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Retail/Commercial Banking Branch Banking
Job Description
Branch Manager - Harrisburg/York Area, Harrisburg, PA-1803427
DESCRIPTION

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits.  With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals.  Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

As a Branch Manager with Santander’s Consumer and Business banking division, you will be given the opportunity to jumpstart a career in financial services with a global industry leader. To assist you on your path, you will be provided the opportunity to attend the New Hire Branch Manager Development Program. The program is set up to ensure you gain the experiences you need to be a successful Branch Manager. You will learn through observation, practice, and apply each of the key components of the Branch Manager role. The first 11 weeks with Santander, you will receive 3 weeks of Banker training and 8 weeks of Branch Management training. To help you achieve success, you will shadow a Peer Coach and have the support of your District Executive and Learning & Development. Once you have successfully completed Branch Manager Development Program, you will transition to the role of Branch Manager to lead a branch and apply all of your learnings.

Responsibilities
  • Act on all feedback provided by DE/Peer Coach
  • Analyzes branch expenses and implement strategies to reduce overhead
  • Attend all meetings and conference calls as prescribed
  • Complete proficiency checks to validate learnings
  • Complete required training courses when due
  • Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Bank
  • Focuses on increasing Bank products and services, sales, number of clients, its business relation with the bank and always following the established policy and procedures
  • Formulates and executes a customized team plan to acquire new, retain and grow existing SME and personal relationships, managing the Business & Personal Clients portfolio
  • Is responsible for managing branch, ensuring that branch and Team Members meet or exceed their goals
  • Learn/Practice/Apply throughout the program
  • Manages, coaches, directs and motivates every branch team member to promote and maximize sales opportunities. Oversees Explore Notes tool and manages employees sales initiative
  • On the SME side and along with the BBR, focuses on companies with revenues less than $3.0 Million, performing significant calling activity on existing SME customers, prospects and Centers of Influence to develop new business and to retain or expand existing business
  • Own your learning experience
  • Participate in daily debriefs with Peer Coach, weekly debriefs with District Executive (DE)
  • Participate in debriefs with Learning & Development, Peer Coach and DE
  • Participates in branch functions and community activities to promote bank’s image and growth ensuring that the Bank maintains a strong local presence
  • Takes responsibility for delivering Customer Service Excellence which meets and exceeds the customers’ expectations
  • Utilize resources/take good notes on learnings in the program
QUALIFICATIONS
  • Minimum of between 4 and 7 years of business experience
  • Proven track record of excellent sales management in a financial services environment
  • Ability to manage, supervise, instruct and coach; ability to meet deadlines; make independent decisions and utilize sound judgement
  • Advanced knowledge of all Retail and Small Business products and services and fluency in business acumen and in SME credit
  • Highly motivated and competitive with proven leadership quality and very goal driven
  • Understands all appropriate policies, procedures and processes that impact work activities

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.  We actively encourage everyone to apply.

JOB:Training Management
PRIMARY LOCATION:Pennsylvania-Harrisburg
SCHEDULE:Full-time
Company Description
We're Santander. As part of one of the largest global banks, Santander Bank offers a world of opportunity. With over 8,000 team members in the U.S., we're recruiting people like you who want to be challenged and strive for something better. At Santander, you'll be rewarded with competitive compensation and market leading benefits. You'll have access to comprehensive career development programs that empower you to grow and advance. You'll discover a company where you can shape a bright future. Banco Santander (SAN.MC, STD.N, BNC.LN) is a retail and commercial bank, based in Spain, with a presence in 10 main markets. Santander is the largest bank in the euro zone by market capitalization. Founded in 1857, Santander had EUR 1.24 trillion in managed funds, 103 million customers, 13,927 branches – more than any other international bank – and 182,958 employees at the close of 2013. It is the largest financial group in Spain and Latin America. It also has significant positions in the United Kingdom, Portugal, Germany, Poland and the northeast United States. Santander registered EUR 4.37 billion in attributable profit in 2013, an increase of 90% from the previous year. Agency submissions and contacts are by invitation only and must be initiated by Santander’s Recruiting Department only. Unsolicited agency submissions will not be honored.

Interested?

Sign up free of charge to apply for jobs and meet your future colleagues!

Know More Sign up for free