Responsible for the Business Analysis Process including planning, requirements elicitation, analysis, documentation, assessment and validation.
Works closely with business subject matter experts, technical leads, solution architects, and other stakeholders to understand, document, and communicate business and functional requirements.
Gathers requirements using various elicitation and facilitation techniques, and analysis of existing documentation, business processes and procedures.
Produces associated deliverables such as Business Requirements Document (BRDs), US, Use Cases, Requirements Traceability Matrix (RTMs) and Workflow Diagrams.
Identifies and addresses problems and opportunities in both As-Is and To-Be states utilizing various tools and techniques such as Brainstorming, SWOT Analysis, Process Flowcharting, Root Cause Analysis.
Conducts walkthrough sessions with the client and technical team for verification and validation of requirements and to document any requests for functional changes to the solution.
Coordinates sign off on client requirements documents on behalf of IDeaS.
Provides guidance and advice to clients in order to align the technology solution and the business objectives and requirements.
Facilitates building of business rules, data definitions, and other business metadata and translates these into technical specifications.
Analyzes, documents and translates business requirements into functional, design and solution specifications or US.
Supports creation of test plans, writes test cases and provides guidance in user acceptance testing.
Responds to questions from the business and project team resulting from the review of the business requirements during design, development, and testing phases.
Participates in Business requirements sessions
Contributes in documenting the Business Requirements Document (BRD) or Statement of Work (SoW)
Prepares documentation of traceability of requirements to testing plans
Performs other duties, as assigned.
3 years’ of relevant experience Business Analyst Experience in an agile based software company
Bachelors degree preferably in Business, Computer Science, or related field.
Experience creating deliverables such as Business Requirements Document (BRDs), User Stories, Use Cases, Requirements Traceability Matrix (RTMs), Workflow Diagrams.
Demonstrates good understanding of business processes
Able to perform effective prioritization with limited resources and drive results with high emphasis on quality
Demonstrated ability to build trust and relationships with business users
Ability to develop and maintain key client relationships
Excellent customer service approach and consultative skills
Excellent organizational and documentation skills
Excellent written and verbal communication skills
High levels of proactivity, creativity, curiosity, self-motivation, and thirst for knowledge
Previous experience in a hospitality software or technology organization.
Work is typically performed in an office environment, using simple, easy muscular movements, involving only the handling of light materials, tools, or equipment in easy work positions, and with no special speed requirements or long stretches of exertion.
Vision requirements for this job include close vision and the ability to adjust focus.
A pioneer and global technology leader, IDeaS offers industry-leading revenue management solutions for business of all types and sizes in the global hospitality and travel industries. We transform the right data into clear and actionable insight, so that our clients can price, forecast and report with speed and confidence, improving business performance.
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