You will have the opportunity to reflect customer needs by gathering business documents and technical requirements.
You will be a key advisor for customers based on product capabilities and best practices, leveraging reuse where applicable.
You will design holistic and integrated high-level solutions that fit customers business needs, production operability and budget.
You will participate in and/or lead formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support.
You will be responsible for communicating the solution with customers business and IT personnel. You will be expected to explain the details of new solutions and their impact on business processes.
You will ensure that the customer understands the solution and receives responses to all open questions and action items.
You will support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.)
You will prepare solution-related documents and specifications. You will configure the solution, and create, execute and maintain accurate and detailed test plans for testing, when applicable.
You will support the resolution of configuration/ implementation related issues if and when they arise.
All you need is
Hiring manager: Please enter the required knowledge, experience, and relevant education or degree
A Bachelors degree in Science/IT/Computer Science or the equivalent
Customer-facing experience - with proven ability to present the Amdocs solution using various methods (presentations, demos, and so on)
Wide knowledge of relevant products and E2E Business Processes
Amdocs Development Center India Pvt. Ltd.
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