CALL VERIFIER

Maven Infotech Pvt. Ltd.

Kolkata, India

Last shared 43 days ago

Job Details

Experience

0 - 2 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

BPO/ KPO Customer Service
BPO/ KPO Customer Service
Job Description

CALL VERIFIER
JOB DESCRIPTION:
1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the processand product
3) Doing Scheduled Call backs to Customer to maintain customer interest andimprove customer retention
4) Resolving Customer queries and coordinate with Technical Team to assistcustomer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service  to be provided to the customer
 ELIGIBILITY:
1) Both Male or female  candidates can apply
2) Minimum 2 years of experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts
 ADDITIONAL BENEFITS:
1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance
SALARY: 12k-22k, Experienced :Hike of 20-30%.

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ABOUT COMPANY:

Maven Infotech offers business process management solutions throughdedicated IT consulting services. Today, we are witnessing a rapidtransformation in the world of business, with IT taking over major aspects ofbusiness vertical management. Maven Infotech thoroughly analyses your businessmodel and does provide consulting services on that basis.

www.mavenindia.org                

Contact Details: Contact with us between Monday to Friday(10:30 a.m to 7:30 p.m) on9883011122/9830933443/985040993/9830933553/9163139487/9674741946/9874744309/9830531292/9874744391/9874744517/8697657486

Regards,

Varun

HR Executive

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Company Description

Maven InfoTech is an enterprise with a contemporary worldwide viewpoint with proficiency in a number of quarters like:

1. e-commerce Solutions 2. Data Analysis 3. Business Process Outsourcing 4. Technical Support 5. Website Designing & Development 6. ERP & CRM Development 7. Lead Generation & Market Research 8. Outbound, Inbound & Back Office Support Services As an enterprise with a global presence, it has its clientele spread across a number of countries like USA, UK, New Zealand, Ireland, Canada, Switzerland, Germany and Australia. From its onset Maven InfoTech has offered the best in line products and services to its clients while adhering to international quality standards. As a foremost business group it is doing justice to its reputation by generating annual revenue in excess of US$16 million. The group has built a notable global presence through its outstanding business ventures which have been of immense value to a number of offshore clients. One of the major highlights of Maven Group would be their operating philosophy that gives priority to client relationships than profits. It is this principle that has helped them in acquiring a steady client base with a large portion of it comprising of repeat clients. Maven Is Proud To Be: 1. ISO 9001:2008 Certified 2. ISO/IEC 27001:2013 Certified 3. NASSCOM Member

Specialties

E-Commerce Website Development Solutions, Lead Generation Services, Online Technical Support Services, and IT Consulting Services

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