Compliance Officer for Bacolod

Transcom Worldwide Philippines Inc

Bacolod, Philippines

Last shared 61 days ago

Job Details


3 - 4 years

Employment Type


Employer Job ID

Not Mentioned

Industry Sector

Functional Area

BPO/ KPO Customer Service
Job Description
  • Provides compliance and risk management support to assigned campaigns
  • Conducts risk assessment for campaign processes
  • Recommends preventive, detective, and corrective controls to improve compliance and risk profile
  • Maintains risk register of campaigns supported
  • Creates reporting on relevant compliance metrics
  • Assists in fraud investigations as needed

  • 3-5 years in a compliance role
  • College graduate preferably any business course
  • Good written and oral communications
  • Team player, motivated
Company Description
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We have 30,000 customer experience specialists spread out at 70 contact centers across 28 countries, delivering services in 33 languages (including Filipino) to over 350 international brands in various industry verticals.

Transcom is a global employer in an industry that depends upon strong, resourceful, talented people. We are where your customers are.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.

Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Mandaluyong, Iloilo and Bacolod.


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