Corporate Travel Consultant

Happy Tour / FCM Travel Solutions Romania

Bucharest, Romania

Last shared 253 days ago

Job Details

Experience

3 - 15 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Travel/ Leisure/Event Management Operations
Job Description

You will be responsible for managing the travel requirements of large market industries, presenting travel solutions for local and multinational accounts. Our ideal candidate will have a minimum of 3 years travel consulting experience along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service. Additionally, you will:


  • Assist in making professional and accurate business travel arrangements for our corporate accounts (desire to learn and reserve car, hotel, and ground transportation via GDS along with air is highly appreciated).
  • Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, ticket exchanges/changes, CRS/GDS productivity.
  • GDS proficiency – Amadeus and/or Sabre required.
  • Availability to work on Emergency Line 7 PM – 8 AM (5-6 times/year)
  • Excellent communicator and professionalism
  • Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
  • Maintain favorable working relationships with accounts and all of their company employees
  • Provide solutions to travel related problems clients may have experienced with arrangements
  • High attention to detail
  • Strong time management skills and professionalism
  • Expertise in fares and complex itineraries

We are looking for a colleague with:

  • Experience as a Ticketing Agent or Travel Consultant (min 3 years experience)
  • Bachelor’s degree or higher education diploma (tourism studies are an advantage).
  • Fluent English. Knowing a second foreign language is an advantage.
  • To be a ‘people person’ with networking and relationship-building skills
  • Demonstrated ability to work within a multi-disciplinary team
  • A high level of attention to detail and orientation towards finding solutions
  • Excellent communication, listening and presentation skills
Company Description
Happy Tour is a corporate and leisure travel company with its own network of associated agencies, developed nationally and internationally. With a network of 71 own and associated agencies, counting 89 point of sales in 51 cities in Romania, Bulgaria and Moldova, Happy Tour is one of the biggest player on the travel market. Since 2015, Happy Tour is present also in Turkey.
FCM Travel Solutions is the no. 1 travel management company in the world according to World Travel Awards, for 6 years in a row. Happy Tour proudly represents FCM Travel Solutions in RomaniaBulgaria and Turkey, being part of the worldwide network with local presence in 90+ countries. The affiliation to the FCM network allows us to provide best reporting procedures, cost reductions and the most innovative ideas for business travel.

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