Pasig City, Philippines
Last shared 24 days ago
·Promotes all game contents / products of the
·Respond to customer inquiries in a timely and
professional manner, through a ticket-based
support system, and chat support
·Investigate written inquiries/issues and
·Escalate game-specific concerns to Game
·Perform data entry and order processing
·Prepare and submit timely, accurate reports to
supervisors/managers on a daily basis
·Assist in various sales, marketing programs and
tasks like report validations, research and surveys
·Provide information to customers on account
status, transactions and billing issues
·Report suggestions, in-game bugs and other user
concerns to the management
·Process Crossfire Hack Tool (hack report) cases
and submit results to CF GM in-charge
·Monitor, moderate, maintain and update game
·Hourly top-up and Website monitoring
Email report with check-box each and every hour
Report includes (Website/Top-up/Top-up page from
·If encountered any website problem, immediately
report to Managers/Executives/ and to other department concerned.
GBPLAY, INC. is one of the largest online game distributors
in the Philippines. The company is more prominently known through its brand
category name GAMECLUB.
The company currently distributes three (3) popular games,
namely, CROSSFIRE, LOVE BEAT, and WEAPONS OF WAR. All three games have acquired considerable
market shares in its respective game categories or classifications. These games allowed the company to cater to
different market segments.
GBPLAY, INC. is currently partnered with more than 7,000
internet cafes nationwide (Luzon, Visayas, Mindanao) in order to make sure that
all three games are made conveniently available to its target markets. The company also provided micro transactions
revenue model to create and establish loyalty among its target markets.
In January 2015, GBPLAY, INC. reached more than 30 million
registered users and recorded 8.8 million visitors at its game portal. The use of social media allowed GBPLAY,
INC.’s games to continuously increase its followers.
GBPLAY, INC. aims to be the leading online game distributor
in the country. It will continue to distribute different games in different
genres for different target markets.
Sign up free of charge to apply for jobs and meet your future colleagues!
Sign up for free