Customer Service Representative

Genfinity Philippines, Inc.

San Juan, Philippines

Last shared 42 days ago

Job Details


0 - 1 years

Employment Type


Employer Job ID

Not Mentioned

Industry Sector

Functional Area

BPO/ KPO Customer Service
Job Description


  • Candidate must possess at least a Bachelor's/College Degree
  • No work experience required. FREE TRAINING PROVIDED.
  • At least one year experience in Customer Service is a plus.
  • Required Skills: Excellent communication skills, strong analytical skills, able to multi-task

Duties and Responsibilities:

  • Take calls to provide feedback on claim requirements for processing
  • Answering claim related inquiries from members and doctors
  • Provide feedback on claim statuses

Job Types: Full-time, New-Grad

Company Description
Our client, a US-based Management Service Organization, owned by a group of physicians who provides practice management and administrative support services to individual physicians and group practices, recognizes the talents that Philippine health educated workforce has to offer and has reach out to us to create an awesome team.
Our local Philippine based company is establishing a new division designed to support our exclusive US client 's need in call center resources to process inquiries relating to Medicare, Medical, Urgent Care, and HMO eligibility as well as authorizations and claims from members and physicians.

We need customer service focused, friendly, health educated individuals to work with us to prove that we can not only provide the best customer experience, but more importantly, we possess the skills and talents to perform much higher valued services and support beyond their expectations.


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