Customer Support Specialist (Native-Indonesian)

Sellbytel Services Malaysia Sdn Bhd

Kuala Lumpur, Malaysia

Last shared 63 days ago

Job Details

Experience

0 - 2 years

Employment Type

Full-time

Employer Job ID

976878-T

Industry Sector

Functional Area

BPO/ KPO Customer Service
Job Description
Job Responsibility:
  • To provide high quality customer support experience for end user through phone/email/chat, in order to increase lifetime value, and overall satisfaction with product hardware and digital content
  • To provide strategic and consultative advise and help solve technical issues by working with a large number of businesses from your market
  • Fast learner of a new technical skills and proactive about staying up to date on technical and product details
  • Support less experienced colleagues on the desk through joint working, monitoring, direct feedback and knowledge sharing
  • Attend training on new/updated products or procedures
Requirements:
  • Candidate must possess at least a Bachelor's Degree in any field
  • At least 1 year(s) of working experience in the related field is required for this position
  • Applicants must be willing to work in KL Sentral Area
  • Indonesian Fresh Graduate with good attitude is welcome to apply
  • Working days: 5-days work a week; 10am-7pm
  • 6 Full-Time positions available
Company Description
The SELLBYTEL Group stands for diversity: in its corporate culture, with clients from a variety of industries, among its employees. This is what makes working for the SELLBYTEL Group so interesting. Whether performing a central function at headquarters, in sales, service or support, or - thanks to your foreign language skills - in one of the 45 languages in which we offer our services. There are many opportunities. All you have to do is seize them.
There are always exciting and challenging tasks awaiting our employees, simply due to the fact that we work for many of the top 500 brands - which we also live and breathe with passion. This is what makes us so successful. And creates win-win situations for everyone: our employees, clients and end customers.

We are growing rapidly but sustainable and are looking for permanent employees capable of applying their experience and skills with us and taking on responsible tasks - with full commitment.

Our philosophy is to create an individual environment for all employees so that they can enjoy being successful from the outset. We are also partners in your technical and personal development, which SELLBYTEL promotes intensively. Working with you, we plan and bring about that leap to the next stage of your career.

How does that sound to you?  Exciting? Then send us your application!

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