1.Conceptualize, research, plan, analyze, and author high-quality technical documentation with thorough requirement analysis/information gathering.
2.Deliver high-quality content that is technically accurate by ensuring effective reviews by all stakeholders.
3.Constantly engage with development teams and other customer-facing SMEs to develop user-interface documentation.
4.Ability to work with limited supervision including: A little or no supervision in the pursuit of established goals and the resolution of complex issues as they arise.
5.Ability to quickly learn and adapt to technology, tools, and processes.
6.A strong team player as well as an individual contributor.
7.Ability to multi-task, prioritize projects, and complete the projects within deadlines.
?Technical writing certification
?Unstructured and structured content development– XML/DITA, structured FrameMaker
?Documentation experience with HTML & CSS, XML/DITA, and/or Wiki
?Working knowledge of MS Office, SharePoint, Content Management System (CMS), Component Management System (CCMS) Vasont – desirable but not essential if worked on any CCMS, Subversion (SVN), and/or Git/GitHub.
Mphasis consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise. MphasiS brings to their clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model.
Mphasis supports global companies around the world in the improvement of their business processes. We service clients in Financial Services & Insurance, Manufacturing, Healthcare, Communications, Media & Entertainment, Government, Transportation & Logistics, and Consumer & Retail industries worldwide.
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