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Functional Analyst / Business Consultant -Supply Chain


Job 2 - 4 years Fill 66 Bengaluru (Karnataka)

Blue Yonder Title:

Support Engineer 1 (Cloud Applications)

Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
Seeking an astute individual that has a strong techno functional foundation to support various BY Planning solutions in Demand/Strategy/Supply Planning space across Retail and Manufacturing verticals.

Core responsibilities to include Sales & Operations Planning support for SaaS accounts hosted in cloud native (we use Azure)
The team currently comprises of 300+ global associates across North America, Europe, India / LATAM (COE) and APAC and is expected to grow rapidly.
What you’ll do:

Work with cross functional teams including Product Development, Consulting and Cloud services.
Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
This position may require 24x7/Weekend coverage and response to systems alerts during 'on-call' periods.
Provides advice to customers regarding industry best practices and process methodology.
Understands how BY solutions (S&OP, ESP, Demand, Fulfillment) can be configured to better facilitate client business processes
What we are looking for:

Bachelor’s degree and 2 to 4 years of experience in Supply Chain Product Support, knowledge in BY Planning product will be added advantage
Requires a bachelor’s degree (in Industrial/Mechanical Engineering or equivalent) and 2-4 years of experience in Supply Chain
Must have effective oral and written communications skills and the ability to work successfully with internal and external stakeholders
Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required
Basic understanding of Customer business and processes
Candidates have relevant experience on BY SCPO and Manufacturing Planning suite of products
Intermediate in MS Excel
Good Knowledge of PL/SQL
Good to Have Next Gen Skills:
Should have strong flair for technology and hands on expertise in debugging/analyzing code in any of the programming languages (Java)
Should contribute towards continual improvement to enhance customer experience using the NextGen technology skills (AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure)


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