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International Non Voice - Email Support ( Gaming Process ) @ Telligent

TELLIGENT SUPPORT LLP

Job 0 - 5 years Fill 66 Bengaluru (Karnataka)


Greetings from Telligent!!!

We are Hiring for  International Gaming E-Mail Support.

Are you ready to make a difference, help our customers and make the most in the gaming industry?

Interested candidates can call or SMS Shreeja@ 8147091054

If reading this has ignited the passion for games in you, read on:

Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies
Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
Leverage your experience to provide feedback to the team on how to improve our services
Drive customer communication during critical events.

What will you be doing :
  • Provide support and resolving technical issues via email, phone and other electronic communications
  • Build credibility and trust with the players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ CSAT scores for the work performed

What we are looking for:
  • 0 to 4 years of customer service experience through phone, email and chat. 
  • Experience in the gaming/tech support would be an asset
  • Excellent oral and/or written communication skills
  • Customer service experience with strong customer focus
  • Excellent team player with experience and passion for gaming
  • Strong multi-tasking skills
  • Strong analytical and troubleshooting skills and experience
  • Self-starter who is excited about learning new technologies on a daily basis

Benefits :
  • Best in the industry pay
  • Performance based incentives
  • Incredible growth opportunities from internal IJPs
  • Regular Rewards and Recognition Program
  • Monthly Employee Engagement Activities
  • Free unlimited meals
  • Free transportation (both ways) for maximum ease
  • Security Escort for women taking Company cab post 09.00 PM
  • Housing conveyance allowance
  • Medical Insurance.



TELLIGENT SUPPORT LLPTelligent Support Centre, headquartered at Electronic City, Phase 1, Bangalore, has been in the outsourcing industry for over 15 years. We are a multidisciplinary IT Enabled Services provider, servicing clients across the Globe. Our Indo-American Management team combined with a well-trained team of handpicked India based specialists helps us provide the highest quality support. Our best practices are based on years of meticulous and extensive global market research with continuously ongoing analysis that equips us to handle businesses across varied domains.

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