• Manage carrier relationship with telecom carriers, suppliers, and service partners and is main point of contact for carrier issues
• Invoicing and reconciliation of Carrier Accounts
• Introduce Process Improvements
• Prioritization and Delegation
• Coordination with Internal Stake holders
• Overseeing team activities
Problem Solving & Analysis.
Excellent analytical and presentation skills
Decision making / problem solving
Customer / client focus
Follow-up on Platform level incidents with respective Internal stakeholders.
Planning & Organizing
Managing Stress levels at critical times
Technical / professional knowledge
What youd have?
B.E/B. Tech/MCA with Good Communication Skills
5 - 7 year of experience SQL, and Excel
Should have strong presentation skills
Candidate should have excellent written and verbal communication skills
Candidate must be organized, detail oriented, personable and can prioritize tasks
Ability to work in a team.
Should have experience is Team Management, Performance management, Process Design and Process Improvement and New initiatives.
Why join us?
We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are:
Challenging and fun work environment solving meaningful real-life business problems - you'll never have a boring day at the office.
World-class team who love solving tough problems and have a bias for action.
Tanla is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
Tanla started its journey as the new millennium set in with a small group of mobile messaging experts, with base in Hyderabad, India, to create a world-class messaging service.Today, Tanla is a global leader in its domain as one of the largest Cloud Communication providers, handling over 90 Bn business communications annually.Tanla is innovating the way world communicates, continuously raising the bar through enhanced speed, ease and simplicity of Cloud Communication solutions, adopting cutting-edge technologies to meet the discerning needs of a diverse clientele, from enterprises to carriers across geographies.Tanla is a public limited company listed on leading Indian stock exchanges (BSE CODE:532790 and NSE: TANLA).
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