Shuttle Let's get you started
Companies

PMO || HCL Technologies || Lucknow

HCL Training and Staffing Services

Job 2 - 7 years Fill 66 Lucknow (Uttar Pradesh)
The Project Executive is responsible for the part of the workplace management team that directly manages short- and long-term projects. Project Executives are typically responsible for developing strategic program and project goals and monitoring program and project performance. To maintain high login Efficiency (Availability) for customers To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases To update work logs and follow shifter escalation process and process compliance Work on value adding activities such Knowledge base update and self-developmentRequirement: Must have experience on KRA's like stake holder management & Vendor GovernanceShould possess strong / advance excel skills with good communication skillsExperience in billing , invoicing is preferredShould be ready to work or contribute more in month end / closing operations Should have good hold on making excel reports
Regards, Surabhi

(Please upload a doc, docx or pdf file)

Please upload a pdf, doc, docx or txt document less than 2 MB in size.

By uploading your CV, you agree to ReferHire’s User Agreement and Privacy Policy

Similar Jobs View All Ic dropdown copy 4
Companies
Assistant Manager - UIDAI , Lucknow

NISG (National Institute for Smart Government)

Job 2 - 7 yrs Fill 66 Lucknow (Uttar Pradesh)
Companies
Head Of Subdivision (English Speaking)

Vijay T

Job 2 - 7 yrs Fill 66 Lucknow (Uttar Pradesh)
Companies
BDE- Sales

Snaphunt

Job 2 - 7 yrs Fill 66 Lucknow (Uttar Pradesh)