Understand client's business processes and configure the payroll module for their needs
Recommend best people practices aligned with client business needs
Assist the product implementation team during the implementation process in coordination with the client teams to ensure successful 'go-live'(at the customer site if required)
Support clients during critical Payroll events like Appraisal, Increments etc.
Support clients to resolve queries on Payroll, as and when required
Testing and developing new enhancements for the payroll module and coordinating with the development team
Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
In-depth knowledge of Indian Payroll with an experience of 8+ years in payroll implementation/support
Good understanding of statutory compliances (PF, ESI, TDS and PT)
Experience in Gratuity and Labor Benefit calculations
Client handling and payroll system implementation (Transition)
Good Excel knowledge is a plus
BSc/BA in business, accounting or relevant field is a plus
About Darwinbox: A new-age HR Technology platform that caters to the entire employee life cycle from hire to retire, Darwinbox HCM is preferred by 350+ enterprises including marquee brands like Adani group, Arvind group, TATA group, Hiranandani group, Dr. Reddy's Laboratories, Myntra, Paytm, Nivea, Swiggy, Delhivery, GVK Bio etc. Backed by investments from Sequoia, Lightspeed India Venture Partners, Endiya Partners, and 3One4Capital (Mr. Mohandas Pai's investment vehicle); we were also recognized as "The Tech Company To Watch Out For" by BusinessWorld, "Coolest Tech Company - 2017" by Business Today.
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