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Recruitment Manager

Etech Global Services

Job 5 - 10 years Fill 66 Gandhinagar (Gujarat)


  • In this role, you will be responsible for the strategic planning and execution of all assigned business recruiting efforts. The core duties include management and leadership of processes for the continuous improvement of the customer experience which includes deliverables associated with the designated program
  • The primary responsibility of this role is to oversee the efforts for recruiting and community involvement in identified communicates by working with Recruiting Specialists and Center Leadership. This position is accountable for overseeing and achieving direct hire targets through the following activities: plans and implements consistent volumes of focused activities necessary for high achievement in staffing for administrative positions on a direct hire basis
  • The Recruitment Manager will be responsible for ongoing professional development including market knowledge about issues that impact administrative staffing, technology advancements and self-development of sales and recruiting skills

What We Expect You To Have

  • A bachelors degree or above
  • 5+ years of hardcore IT & Technical recruitment experience into Indian Market
  • Handling the complete recruitment life cycle i.e., right from understanding the profile to sourcing and screening, telephonic interview, co-ordination of interviews, salary negotiation, post offer process and final joining
  • Sourcing the required profiles through job portals, social media, references, headhunting and mapping techniques
  • Screening applicants to assess technical competence, credentials and attitude
  • Taking telephonic interviews and shortlisting interested candidates based on suitability of the profile as per clients requirement based on experience in the industry, skills, assignments handled, communication etc.
  • Target oriented & flexible to work in a 24*7 environment
  • Managed a team of recruiters and experience of working in a fast paced environment

What Will You Be Doing

  • Responsible for managing the recruitment delivery for the assigned business group
  • Partners with the Social Media team to ensure proper advertisement of recruitment opportunities
  • Ensures deliverables are routed to proper leadership on a daily, weekly and monthly basis
  • Serves as Liaison between Medallia Operations and Recruiting, and participate in conference calls which directly involve in current and future hiring
  • Leads the recruiting team and assists them in meeting their center hiring goals
  • Develops and maintains network of contacts to help identify and recruit qualified candidates
  • Responsible for ensuring that contact is made with candidates for specific job openings
  • Ensures that the company is well represented at events and activities within each of the communities by directing the community involvement of the center leaders and team members
  • Coordinates internal and external job fairs and develop & maintain contacts with colleges, organizations, community leaders, and other public groups to find and attract applicants
  • Makes public presentations at colleges, organizations, and job fairs regarding the organization and opportunities
  • When directed, works with external recruiters and employment agencies to identify and recruit candidates
  • Utilizes Internet online recruiting sources to identify current trends and strategies in Call Center recruiting and recruit candidates
  • Properly maintains files and employment records to Human Resources for future references
  • Researches and networks to model best practices in hiring of quality applicants
  • Ensures that hiring process is legal and always conducted in a lawful manner
  • Builds strong relationships with directors and department heads to create supportive work environment

Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share. Etech provides service as a solution; handling customer contacts, delivering business insights through Etech Insights and technology solutions through Etech Technology Solutions (ETS).

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