Salesforce Engineer

Sudina Search LLC.

Frederick, United States

Last shared 234 days ago

Job Details

Experience

5 - 20 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Financial Services Information Technology
Job Description

Responsibilities:

Proactively support the growth of the direct to consumer (D2C) call center as a Salesforce developer and administrator. Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, call center requirements and company goals. Serve as the technical expert on projects focused on Salesforce. Play the architect role for systems integrations and custom development in Salesforce. Collaborate with web development teams to design and implement integrations between web journeys and the call center.

1. Design Salesforce interfaces, code against the Salesforce API, and design the Salesforce data model to meet D2C business needs.

2. Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.

3. Respond to requests for Salesforce assistance from the call center and ensure any Salesforce issues resulting in downtime are resolved as quickly as possible.

4. Author functional design and configuration specification deliverables based on internal customer’s business requirements.

5. Communicate with project managers, clients and other developers to design project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.

6. Manage release and sandbox usage planning, metadata and data migration, environment comparisons and version control.

7. Comply to coding standards for performance, ease of maintenance, scalability and application security.

8. Efficiently and proactively identify data discrepancies and advocate for data quality and integrity.

9. Stay current on emerging digital analytics technologies and trends.

Qualifications:

Education

Undergraduate Degree in Computer Science or related technical field or equivalent practical experience.

Experience/Knowledge

•Salesforce development including Salesforce Custom Objects, Apex, Triggers, Web Services, Visualforce, REST APIs, SOAP Web Services and migration tools.

•Experience as a Salesforce Administrator and knowledge of customizing Salesforce configurations.

•Experience with the Salesforce Lightning Design System and creating components.

•Experience with Salesforce REST API integrations and development.

•Salesforce Developer (Dev 401) certification highly desired with other Salesforce certifications (i.e.: Salesforce Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, etc.) preferred.

•Working knowledge of Salesforce release and change management process.

•Thorough understanding of SFDC governor limits and best practice guidelines.

•Excellent leadership, communication, project management, and organizational skills.

•Strong written and verbal communication skills.

Skills

•Proficient in all aspects of Salesforce.

•Professional programming experience with Apex, SOQL, VisualForce, HTML, CSS, and JavaScript.

•Experience with databases and writing SQL queries to access data.

Company Description

Career minded? Goal oriented? Searching for a position that rewards hard work and experience? My client based in Frederick, MD aims to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, they transform business through innovation and technology to provide products and solutions that help American families secure their financial futures.

This is a future-focused company, passionate about what they do and how they do it. This means working with pace and energy to reach goals, and challenging themselves to achieve more. They strive to create a unique environment where balance between work and life is possible. Their employees' passion, dedication and hard work, as well as their career development opportunities, benefits, and employee activities contribute to a positive workplace culture.

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