Scrum Master

Doxee S.p.A.

Modena, Italy

Last shared 45 days ago

Job Details


3 - 20 years

Employment Type


Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Information Technology Services Information Technology
Job Description
Reporting to the Director of Product development, the candidate will operate as one of Doxee’s Scrum Masters leading the teams in charge of the development of Doxee’s Enterprise Communications Platform – a cloud-based platform for customer communications and digital customer experience.

The primary responsibilities are:

  • Manage the Scrum process with the coordination of a Scrum team with Agile methodology;
  • Help Product Owners to maintain product backlogs and analyze technical requirements as part of the roadmap development process;
  • When required, ensure proper cooperation between the Scrum Team and user stakeholders to improve the product requirements;
  • Arrange daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process;
  • Periodically report to the Director of Product Development on project KPIs, deliverables, and team health status;
  • Coordinate with other Scrum Masters to package releases, then coordinate with the Product Management and DevOps teams to bring them to the market;
  • Periodically evaluate the team members to foster their professional growth, contribute to the interview process for new hires within the team; and
  • Lead experimentation of new technologies and prototypes.

POSITION REQUIREMENTS (Successful candidate must possess all of the following):

  • Proven record of leading Agile teams using Scrum or Kanban;
  • Proven knowledge of software Engineering and Development practices;
  • Propensity for coaching teams and continuous improvement processes;
  • Experience working with the Atlassian suite and related tools (Jira, Confluence, Bamboo, Bitbucket, Zephyr, Artifactory);
  • Bachelor’s Degree in Computer Science or related practice; and
  • English CEFR level B2 or greater; and
  • Ability to travel globally for up to 2 weeks.

POSITION DESIRABLES (These characteristics will enhance the Candidate’s chances of success)

  • Scrum Master certification;
  • 5+ years of Scrum Master experience in any well-known software environment;
  • Background as software developer, preferably working with Java and J2EE;
  • Ability to define and understand software development budget;
  • Familiarity with offshore and nearshore development practices;
  • Strong interest in user interface design; and
  • Ability to work with a flexible schedule to accommodate multiple time zones.
Company Description
Doxee combines industry-leading native cloud computing technology with communications expertise to deliver an interactive and personalized customer experience solution. Building on the strengths of our CCM SaaS offering, Doxee's new cloud C²X strategy offers an improved experience for both the customer and the enterprise user. The result: CCM and CX strategies that improve not just customer satisfaction, retention and loyalty, but which increase operational efficiency, as well.
Doxee’s cloud C²X strategy, together with our local business partners, enables businesses to develop customized CX and CCM offerings without draining their limited IT resources. With Doxee, providing a better, more engaging experience from both the customer and enterprise’s perspective is easier. By addressing and embracing both the enterprise-as-a-customer experience and the consumer-as-a-customer experience, cloud C²X offers the ideal CX-CCM solution for enterprises of every industry.


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