Senior Financial Analysis Manager

American Express

Fill 66New Delhi (NCR)

Last shared 234 days ago

Job Description

American Express is a global services company and the world s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests. American Express for 9th consecutive year has been voted among India s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work Hall of Fame . At American Express, we serve customers, not transactions. We re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years. A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers. Come join us and realize your potential. The Incumbent will primarily be responsible for the delivery of functions related to Research & Clearance and to lead the team to continually . This position will also be responsible for supporting critical business initiatives and providing operational accounting support as part of a world- class business service organization Key responsibilities: Deliver on the commitment to customers as per agreed timelines, with high quality In a controlled environment. Improve the process(es), effectiveness, to advance his/ her area of functional expertise and to ensure that integrity, control and optimal functionality / efficiency is established, maintained and improved for The assigned processes and associated cost / quality metrics In addition, the incumbent will serve a critical role in the development and implementation of the standardization, continuous improvement and Re- engineering initiatives that continue to support the organisation s momentum In achieving goals and service levels, meeting and exceeding customer objectives. The incumbent will be expected to quickly gain detailed understanding of inputs, processes, controls, flows, metrics, risks, SLA and outputs of the process area. The Incumbent shall support various initiatives / Projects for the area . The Incumbent shall ensure that all deadlines are continually met and adequate Controls are maintained over the processes handled by the team The incumbent shall ensure compliance with the prevailing Policies and Procedures besides contractual and regulatory requirements as applicable The Incumbent shall be required, among other things, to maintain close contact with Customer / Business Partners, Technologies and other Interface groups Should have good maturity to respond quickly to crisis situations related to the process, customers and unique employee issues. The Incumbent shall support various Initiatives/ Projects for the area. This role may be subject to additional background verification checks. Qualifications Should be a CA/ Graduate with 4- 6 yrs of relevant work experience. Person with knowledge on ATM AR process would be preferred/ an added advantage. Well- developed analytical skills, ability to understand the linkages to processes. Demonstrated Accounting expertise. Ability to think innovatively and to pursue ideas with conviction. Excellent team player with strong Inter- Personal skills and communication skills both written and spoken. The Incumbent should be Assertive, should be able to influence & corroborate without direct authority. A self- starter with ability to operate under ambiguous circumstances. Must have good Communication and Interpersonal skills and be able to interact with senior leadership, with Finance, multiple employee levels / Business Partners/ Customers etc., Demonstrate leadership skills needed to create, develop, train, motivate and communicate with diverse work force. Must have strong, proven People Management skills. handling cross functional and cross cultural teams. ReqID: 18008187 Schedule (Full- Time/ Part- Time): Full- tim

About American Express

American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success. Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more. Learn more about us at: See our community guidelines at: If you have a customer service issue or question, please visit

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