Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, Community portals like Consumer grievance forums and Ombudsman.
Compose responses independently and in accordance with processes guidelines.
Required Candidate profile
Provide professional yet personalized experience on all interactions with the customers on Social and consumer Platforms.
Work alongside dependent teams to complete unresolved issues by creating, developing, and implementing an action plan
Universal Manpower Online aims to provide quality service to job seekers and genuinely help in connecting with the right companies. We are doing hiring for MNC BPOs, KPOs and LPOs in Delhi, Gurgaon, Noida, Mumbai, Hyderabad and Bangalore.
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