Sr Catalog Quality Associate, French

Amazon

Fill 66Bengaluru (Karnataka)

Last shared 252 days ago

Jobdescription
Job Description

The Catalog Quality Operations team at Amazon is looking for highly motivated and talented candidates to participate in auditing and correcting the data in our retail catalog. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal French. Follow pre - defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity. Core responsibilities for this position include: Ability to make logical decisions while performing audit tasks even when provided information is ambiguous. Report audit results and communicate them to others within the organization. Approve or disapprove audit entries based on pre - defined guidelines and explain logical reasoning behind approve/ reject decision. Review authoritative sources to validate catalog data when needed. Browse the site and use search box to look for products. Review Amazon catalog for content quality based on pre - defined guidelines and SOPs. Thoroughly check product details to ensure accuracy and completeness of the data. Analyze data and identify new trends/ patterns. Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome. Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality. Work with project teams to write and test new SOPs for new audit and data quality management tasks. Must be flexible to meet business requirements & work with high priority/ visibility English content for other marketplaces such as US, UK & IN. Job role does not involve core translation on a regular basis, however a business requirement may engage short text translation activities on a need basis. No extensive spoken/ written communication in French on a regular basis. Should be competent to independently communicate both written/ spoken with stakeholders/ clients, in case required.

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About Amazon

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
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