Roles and Responsibilities
WHO ARE WE LOOKING FOR:
We are looking for a Sr. Manager - Operations, who has a strong understanding of payments processing with strong Mathematical, Analytical, and Reporting skills.
WHAT YOU WILL DO:
Will lead/coordinate with operations teams at different cities
Overall day to day operational responsibility
Merchant Onboarding within TAT
Defining and documenting business processes related to all aspects of merchant
services (sales support, merchant applications, on-boarding, chargebacks, technical
issues, fraud prevention, etc.).
Reconciliation of Nodal Bank Accounts
Will be responsible for the various processes – data management, interaction with
various client entities, billing, customer operations, etc
Making day-to-day decisions related to merchant services operations.
Will coordinate with different banks/companies/Merchants
Weekly & Monthly reporting on overall business performance
WHAT YOU WILL NEED:
– Graduation in any stream (Preferably Commerce graduate)
– MBA Finance (Desirable)
– Min 6 up to 12 years, preferably in operations in a Payment Gateway, Bank, NBFC
– Expert Knowledge of operational processes
– Understanding of all operational items related to merchant processing including
settlements, fraud prevention, chargebacks, etc.
– Should have a strong understanding of payment processing rules, regulations, and
industry standards
– Candidate should have a risk-based approach/mindset to solving problems
– Skilled at multi-tasking with the ability to prioritize key deliverables and work in a
fluid, fast-paced environment.
– Strong analytical, mathematical, and reporting skills.
– Excellent written and oral communication skills.
HOW WE OPERATE: You'll be a part of the team that works together and wins together: delivering bold results, caring passionately about what we do, and making a crucial difference through its work.
LEARNING AND GROWTH: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities.
HOW YOU CAN MAKE AN IMPACT:We create value for our customers by delivering solutions that power payments at scale. Our pace of work enables fast learning and fosters an environment where you can make an impact.
Convinced you’ll be able to make an impact? We’d love to hear from you.
MBA Finance Desirable