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Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking Solution for any issues related to the Engineered Solution. Designing Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization and build processes. Job Requirements Details: Modern Device Management: Windows Autopilot Hybrid and Azure AD join CMG and Co-Management Intune/Azure AD - User Management: On boarding of new users. Assigning User Licenses to users for endpoint configuration. Create, edit or delete Azure Active Directory (AAD) User and Device groups. Intune/AAD - Application Creation and Deployment/Assignment Upload and Configure LOB applications (Windows, iOS and Android). Upload and Configure OEM Store applications (Microsoft, Apple and Google). Deploy LOB applications to endpoints. Deploy OEM Store applications to endpoints. Deploy LOB/Store applications to group of users (AAD user groups). Monitor application deployment status. Intune - Service Administration Assignment of subscriptions and licenses to users. Apple APN cert Management (renewal) Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft). Device settings configuration to enable Azure AD join (for Windows 10 devices) MDM auto enrollment configurations (for Windows 10 devices) Reporting. Intune - Mobile Application Management LOB Applications Wrapping. App protection policies configuration on managed applications. Conditional Access. Intune - Device/Profile Management Create, Maintain, Update, Deploy and Delete policies Configuration policies like Device restrictions, Enterprise Wi-Fi profile, domain join profile etc. Compliance Policies iOS, Android and Windows. Device Life Cycle Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices. AAD/Intune - Conditional Access Create, Maintain, Update, Deploy and Delete Conditional Access policies CA for Windows, Android, iOS, MacOS.