Telecalling Officer / Sr.Telecalling Officer

HDB Financial Services

Fill 66Chennai (Tamil Nadu)

Last shared 244 days ago

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Job Description

Awareness call start of the month Adhering to Quality parameters Adhering to COC / TAT / Wrap- up Identifying POS accounts , Prioritize the Customers Collects additional charges such as Penal charges Achieve Daily Recovery Resolution (DRR) as per Milestones set Ask for PTP , generate Pick- ups Identifying accounts for Field visits Key Skills Graduate 0 - 3 yrs experience. Good communication and Keyboard skills. High level of Self Drive/Enthusiasm. Desired Candidate Profile Awareness call. Identifying accounts for Field visits.

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About HDB Financial Services

HDB Financial Services (HDBFS) is a leading Non-Banking Financial Company (NBFC) that caters to the growing needs of an Aspirational India, serving both Retail & Commercial Clients. Our lines of business include – Lending and BPO Services. Incorporated in 2008, we are a well-established business with strong capitalization. HDBFS is accredited with CARE AAA & CRISIL AAA ratings for its long-term debt & Bank facilities and an A1+ rating for its short-term debt & commercial papers, making it a strong and reliable financial institution. We have till date expanded our national footprint to over 691 cities with our 1100+ dedicated branch network having strong presence even in non-metro cities. We follow a customer need-centric fulfillment model. Our branches are located close to our customers, the local knowledge & experience thus provides us the edge in meeting our their needs to satisfaction. Our expertise in loan origination and underwriting and large product offering helps us provide solutions appropriate to customer needs. Our product portfolio includes Personal Loan, Business Loan, Loan Against Property, Enterprise Business Loan, Gold Loan, Car Loans, Loan against Shares, Loan Against Securities, Commercial vehicle Loan, Construction Equipment Loan and Consumer Durable Loan. Our BPO services division delivers back office services such as forms processing, documents verification, finance and accounting services and correspondence management. We also deliver front office services such as Contact Center Management, Outbound marketing and Collection Services. At HDB, honesty, integrity and respect for people is strongly fostered in our culture. We respect our people's individuality and diversity, encouraging them to develop their careers in a stimulating environment keeping in line with our values. We have over 64000 dedicated employees working & growing with us across different functional verticals. HDB is a subsidiary of HDFC Bank Limited (www.hdfcbank.com)
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