Tour Coordinator and Travel consultant

Not Just a Tourist

Sevilla, Spain

Last shared 51 days ago

Job Details

Experience

1 - 2 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Travel/ Leisure/Event Management Event Management
Job Description
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Travel Consultant and Tour Coordinator at Not Just a Tourist

Responsible for the design, preparation, modification, sale, delivery, and follow-up of customized itineraries in Seville and Spain. The candidate should be familiar with Spain, its culture and customs, and if possible, those of Andalusia. Interested candidates should possess excellent communication skills, along with a persuasive, confident manner. We hope to work with someone who demonstrates a creative service spirit, along with a positive professional attitude, and a committed desire to develop the business. Strong candidates will work well under pressure and can handle multi-task projects.

Duties and responsibilities include:

  • Handle travel inquiries originating from direct phone calls, online and email in the next 48 hours (if not urgent enquires)

  • Listen and evaluate client requests while responding with an effective proposal

  • Provide positive, targeted information on the areas which clients seem interested in visiting and follow up with friendly, high-quality service

  • Design, prepare, quote, revise, and follow up on detailed custom itineraries or special interest tours

  • Coordinate guides on our tour calendar. Schedule and check the tours on the calendar on a daily basis

  • Contact local providers and book activities with them

  • Book cars and drivers according to each tour

  • Book tickets for each tour

  • Conduct market and sales research

  • Organize PR and press releases

  • Meet and/or exceed monthly and annual sales revenue targets and commission goals as set by management

  • Run analysis of the sales and monitor the book keeping in conjunction with the accountant

  • Brief and supervise the trainees and interns

  • Hire and train new guides

  • Research, find and contact new providers

  • Negotiate the prices

  • Contact agencies and hotels to present the company and services. Do follow up with them

  • Check and improve the website for better conversion rates and user experience

  • Run campaigns on Facebook or Google or any other relevant platforms

  • Update social media (Twitter, Instagram, Facebook, G+ and Pinterest) on a daily basis

  • Create regular blog posts per month with the SEO

  • Create new tours or update existing ones

  • Attend fairs and conferences

Qualifications:

  • Goal orientated

  • Strong command of general business and hospitality skills

  • Excellent communication outside and within the organization

  • Ability to work independently as well as within a team environment

  • Detail-oriented and timely in regards to day-to-day responsibilities and appointments

  • Organized and well presented

  • Native level of fluency in English and basic communicative skills in Spanish

  • Comfort with social media and digital marketing, including blogging and Instagram

  • Proficient in Microsoft Word, Excel and the internet

  • Flexibility and willingness to adjust to the workload

  • Responsiveness over whatsapp, email and phone

Working hours are usually according to the demand and season. 9Am to 6pm. However, the availability on the phone and ability to work at weekends, holidays or whenever needed is required. During the Christmas and Easter week there are no days off. 

Company Description
We are a fun-loving, small business and pride ourselves on our great customer care. As a highly ranked company on Trip Advisor, with 4 consecutive years of Certificate of Excellence Not Just a Tourist celebrates the local experience in an authentic Spanish way. We hope to bring on a coordinator who will have the extraordinary opportunity to live and operate in Spain with a great clientele. In addition to a fantastic work environment, Not Just a Tourist offers a comprehensive range of benefits, which include:

Extensive training in our company
Possibility to join all the tours and travel throughout Andalusia
Attractive share of the company's benefit

Interested candidates should reply with a cover letter, a resume, two professional and academic references and if you have any social media presence we would love to see you online.

Interested?

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