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Unified Communication and Collaboration Operations Application


Job 4 - 9 years Fill 66 Mumbai (Maharashtra)

  • Project Role : Application Developer
  • Project Role Description : Design, build and configure applications to meet business process and application requirements.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Mumbai
  • Must Have Skills : Unified Communication and Collaboration Operations
  • Good To Have Skills : Unified Communication and Collaboration Implementation
  • Job Requirements :

    • Key Responsibilities : 1 Liaising with the customer technical representatives 2 Provide recommendations to client on deployment of new features 3 Create and Manage requests on ITSM tool 4 Implement the changes as applicable, test the changes and handover to customer 5 Troubleshoot issues with Network Deployment

    • Technical Experience : 1 Excellent knowledge and troubleshooting skills on Cisco Switches, Aruba Wireless Access Points, Aruba Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers and NetScale r2 Maintain design of LAN/WAN including protocols and routing 3 Troubleshooting critical incidents and problem tickets 4 Identify potential failures and recommend solution 5 Update knowledge base with known errors/resolutions, technical documention

    • Professional Attributes : 1 Should have 7-10 years of experience in Network operational support/management roles 2 Should have supported Network deployments 3 Should have experience performing Network transitions / transformations 4 Good understanding of procedures, application and concepts within own subject

    • Educational Qualification : BE

    • Additional Information : 1 CCNA and CCNP Certifications 2 Security Certifications

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives

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