Urgently Required Customer Relationship Manager for E-commerce Industry In Gurga

A2Z Hiring Management Solutions Pvt. Ltd.

Gurgaon, India

Last shared 279 days ago

Job Details

Experience

1 - 5 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Furniture/ Furnishings Customer Service
Job Description
Responsibilities:  Managing incoming calls and customer service inquiries  Generating sales leads that develop into new customers  Identifying and assessing customers’ needs to achieve satisfaction  Build sustainable relationships and trust with customer accounts through open and interactive communication  Provide accurate, valid and complete information by using the right methods/tools  Meet personal/customer service team sales targets and call handling quotas  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution  Keep records of customer interactions, process customer accounts and file documents  Follow communication procedures, guidelines and policies  Take the extra mile to engage customers
Company Description

We know the effort it takes to find the perfect rented house to stay in a new city. And also know that turning it into a home isn't one bit easy. That is why we created Rentickle - a one stop shop for easily renting furniture, appliances and other home furnishing essentials. With a range of high-quality stylish products to choose from at very affordable prices, you will never want to buy second-hand goods again!

Choose from our wide range of brand-new* or refurbished products, available on different tenure options to suit your needs. And because we really care about your wallet... the longer you rent the more you save! So go on, find something you love and turn your rental space into a home you'd love to come back to everyday.

(* All offerings are brand-new, unless specially mentioned.)

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