Utility Cloud Linux System Administrator Level 1

Independent Recruiter

Columbia, United States

Last shared 79 days ago

Job Details

Experience

15 - 16 years

Employment Type

Full-time

Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Information Technology Services Information Technology
Job Description

This position provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system s infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/ storage/network devices, mobile devices, etc.  Provides Tier I/II (Help Desk) and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems.  Provides support for the escalation and communication of status to management and internal customers.  Provides support of the dispatch system and hardware problems and remains involved in the resolution process.  Configures and manages LINUX operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.  

 Provide Tier I/II (Help Desk) problem identification, diagnosis and resolution of development, test, and production software environments through chat rooms and ticketing systems.
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration  and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Facilitate the deployment of web applications and services into the client's development and production
environments
Serve as the technical point of contact between the customer and the development team
Maintain currency of relevant documents and update the Wild and SharePoint knowledge bases
Monitor and  respond to chat rooms

Individual Capabilities Required:

MUST HAVE an ACTIVE TS/SCI with Polygraph Clearance 

Experience drafting documentation, such as FAQs and internal knowledge articles.
Demonstrates customer-service focus and responsiveness.
Demonstrates strong interpersonal skills as well as written and verbal communication skills.
Experience in Linux systems in areas of system administration, integration and development
Experience with Infrastructure- as-a-Service (IaaS) and Platform-as-a-Service (PaaS) technologies
Experience with version control systems such as GIT
Experience in application and web server administration
Intermediate-level Linux experience, software releases, and configuration management
Experience in software development processes and using ticketing systems like JIRA or Redmine.

A Bachelor’s degree in a Qualified Engineering Field or a related discipline from an accredited college or university plus fifteen (15) years of systems engineering experience OR, a High School Diploma or GED plus nineteen (19) years of general system engineering experience OR, a Master’s degree in a Qualified Engineering Field  or a related discipline  from an accredited college or university plus thirteen (13) years of systems engineering experience

Individual Capabilities Desired:

Experience with operating systems and network architectures.

Company Description
KaRDS Cyber Solutions, LLC (KaRDS) is a growing Veteran – Owned Small Business (VOSB) that holds its initial focus on defense. KaRDS, founded in 2010, is a reliable professional consulting organization focusing its efforts on bringing high quality information assurance, cyber operations, systems engineering, curricular development, program management and acquisition support. 

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