Walk- IN- CCR: 24*7 E- Commerce Chat & Fraud Prevention Voice Process

TTEC

Ahmedabad, India

Last shared 35 days ago

Job Details

Experience

0 - 5 years

Employment Type

Full-time

Employer Job ID

40518003863

Industry Sector

Functional Area

BPO/ KPO Customer Service
Job Description
Dear Candidate, Join us at TTEC (formerly Motif Inc.) where we welcome Customer Service Representatives who have a passion for helping others. Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that cant be taughtan upbeat and supportive nature that will shine through as you help customers dream big. You will also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. What you might be doing on a typical day as a Web- Chat executive: Receive and respond to customer inquiries concerns over email, chat or the web Maintain and support customer cases and inquiries through satisfactory completion Wow customers with your ability to answer their questions and solve their problems with professionalism Ultimately you will provide excellent customer service that keeps the customer coming back What you might be doing on a typical day as a Fraud Analyst: Review and analyze cases for prevention and detection of fraud Ultimately you will be protecting the interests of both the client company and their customers Online Customer Service Champions, like you, receive: Fun, talented and witty teammates Knowledgeable, supportive and engaged leadership Family-friendly environment Career-growth and lots of learning opportunities for aspiring minds Diverse, inclusive and community-minded organization And yes all the competitive pay and benefits that you would expect (and some that just might surprise you) The basic stuff you will need: Superior customer service skills and team work Ability to solve complex situational problems and independently make decisions based on available information and experience Exceptional written business communication skills  Computer savvy with Microsoft office skills College degree preferred; some programs require diploma The passion and drive to make a difference Experience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferred Must live in or willing to relocate to Ahmedabad We are family: Being bold, passionate and real. Its what connects us here at TTEC. Does this describe you too? If so, we hope youll join us! Here, youll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. Youll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? Were all that too. Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)! For more information about TTEC, visit http://www.ttecjobs.com/ or search #ExperienceTTEC throughout social media to engage in the global conversation. Interested candidates can walk- in at the below mentioned details for the interview: Walk-in: Monday to Saturday between 10 AM to 5 PM Address:  1-A, Wallstreet- 2, Behind Jungle Bhook Restaurant, Opp Orion Club, Near Gujarat College, Ellis Bridge, Ahmedabad- 380006 Regards, TTEC (formerly Motif Inc.)
Company Description
TTEC (formerly Motif Inc.) Join us at TTEC (formerly Motif Inc.) where we welcome Customer Service Representatives who have a passion for helping others. Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that cant be taughtan upbeat and supportive nature that will shine through as you help customers dream big. Youll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

Interested?

Sign up free of charge to apply for jobs and meet your future colleagues!

Know More Sign up for free