service now architect


Hyderabad, India

Last shared 247 days ago

Job Details


8 - 12 years

Employment Type


Employer Job ID

Not Mentioned

Industry Sector

Functional Area

Information Technology Services Information Technology
Job Description

Position: ServiceNow Architect

Experience: 8+ years

Job Location: Hyderabad

Job Responsibilities/KRAs:


·Ability to map custom ITIL processes and map with ServiceNow to create Functional and Technical Design

·Ability to conduct workshops with the customer and document requirements with recommendations for best practices.

·Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, Orchestrators, email and other relevant technologies for modules like Service Request, Catalogue, CMDB, Incident, Problem and Change.

·Design and Architect ServiceNow CMDB and Discovery Jobs

·Design and Architect Automation workflows using ServiceNow Orchestrator

·Design workflows for Asset Management, Service Fulfillment, Chargebacks, Financial Management

·Design and Architect customer facing portals using Content Management Systems

·Create development standards , Data Architecture and re-usable widgets

·Ability to design solutions around non IT platforms like HR Service Automation, Facilities Management

·Ability to design Service Portfolio and design KPI (Including SLA, Performance) in a multi-vendor scenario for Vendor Management

Company Description
At Techno Facts, we strive to deliver technology and recruitment solutions that help our clients excel in their business. 

Our focus and priorities are considerably different from our competition. We focus not just on delivering to the individual requirements but provide integrated solutions that add value to your customers. We always seek out ways to create new opportunities for your organization. We link our success to your excellence.

We continuously work on creating custom solutions; apply them to our operations to improve efficiencies providing us unique insight into how to address our customer needs.
Techno facts facilitates rapid time-to-market at lower development costs by providing comprehensive services in the areas of Application Development, Application Maintenance, Website Design Services, Testing Services.


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